Ascendra Wellness is a telehealth platform that connects you with independent licensed healthcare providers and licensed pharmacies. We offer personalized programs supporting weight management, metabolic health, recovery, healthy aging and overall wellbeing. We are not a medical practice or a pharmacy — all medical decisions are made by the licensed providers who review your case.

Yes. Every prescription program requires review by a licensed healthcare provider before treatment can be approved. Depending on the program, this may
involve a questionnaire, a message-based review, or a live consultation.

We serve patients in every U.S. state except Alaska and Hawaii. If you are located in one of those two states, we are not able to provide services to you, and any order placed from there will be cancelled and refunded.

Most orders are processed promptly after approval and typically arrive within a few business days. Shipping times may vary depending on your location and the specific treatment program.

Not in the way an ordinary online shop works. You can select a program and complete your intake online, but prescription treatments are dispensed only after an independent licensed provider reviews your information and determines that treatment is appropriate. Selecting a program does not guarantee it will be prescribed.

We currently offer four programs: Compounded Tirzepatide and Compounded Semaglutide for medical weight management, Metabolic Sculpt, and Anti Aging. Each is prescribed only where an independent licensed provider determines it is appropriate for you. You can see all four, with pricing, on our Programs page.

That decision is made by a licensed provider, not by us. Complete the medical intake for the program you're interested in, and the provider who reviews it will tell you whether it's appropriate for you, recommend a different treatment, refer you for in-person care, or decline. Our support team can help with orders, shipping and account questions, but cannot advise on which treatment to take.

Refills are arranged through your patient portal. A licensed provider reviews each refill request, so continued treatment depends on their assessment rather
than renewing automatically.